Customer Service
Order Processing
At Golden's Designer Jewelry, we want you to have a satisfying shopping experience. For your convenience, the following payment options are available: Visa, Mastercard.

As soon as you place your order using our easy-to-navigate system, we immediately begin processing it. Because it is immediate, canceling your order is not an option. Most orders are processed and leave our facility in as little as two business days. If for some reason you change your mind after placing an order, we welcome you to take advantage of return policy, detailed under the return policy tab to the left.
 
Shipping
We use the most reputable shipping companies to deliver your purchase in a timely manner. We deliver to street addresses ONLY in the continental United States, Hawaii, Alaska and Canada using private carriers. Shipments WILL NOT be made to PO Box destinations. We use Fedex as our main shipping provider.  If you cannot receive a package by Fedex please contact us at 479-631-6800 and we can discuss the proper shipping for your area.
 
Security/Insurance Protection
When your order is shipped from our facility, you will receive an email with the tracking information. All packages are fully insured at no additional charge to you and may, at the discretion of the delivery company, require a signature.
 
Shipping Options
Please note that the shipping times stated below are in addition to the processing time.
(Processing time usually two business days)
 
SHIPPING OPTION CHARGE
In-Store Pickup
Free
Fedex Next Day (under $500)
$24.95
Fedex Next Day (over $500)$14.95
 
Questions
For product inquiries or help using the Golden's Designer Jewelry website, please call 479-631-6800.
 

 

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